What are the shipping charges?
We offer free ground shipping on all purchases! If you choose to ship 2 day or overnight, the following shipping charges will apply:
|UPS Ground||UPS 2 Day||UPS Standard Overnight|
|Delivery in 5-7 Business Days||Delivery in 2-3 Business Days||Delivery by Next Business Day|
* Please note, international shipping is currently not available.
How soon after I place my order will I get it?
We will ship the merchandise within 48 hours of purchase. We will be shipping via UPS ground. You should receive your order within 7 business days of purchase.
How do I redeem my gift certificate?
We currently cannot accept gift certificates through PayPal. If you have a gift certificate please call in your order during store hours to 402-885-8880 and we will assist you.
What is your return/exchange policy?
We will gladly return or exchange any unworn items with tags within 7 days of delivery. Please send an email within 7 days of when your package was delivered to firstname.lastname@example.org, we will provide you with a return authorization number and you can ship the package back. Please send the bottom portion of your invoice with the return authorization number written on it for refund. Returns and exchanges over 7 days of package delivery can be made for store credit only. No returns or exchanges are accepted after 30 days of package delivery.
Return all packages to:
4914 Underwood Ave, Ste. A
Omaha, NE 68132
What if I need a different size?
If the size you ordered doesn't work, notify us asap at email@example.com. We will hold your size and send you information to ship the merchandise back. Once we receive the items, we will ship the correct sizes.
When will my credit card be refunded?
We will refund your credit card when we receive the merchandise. If your return earns you store credit we will email you a notification and you will have to call in your purchase to redeem your credit.
What if my jeans are too long?
Majority of premium denim comes in a 33" inseam for women and a 34" inseam for men. If you need to alter your denim, we recommend you wash your denim first and then take them to a trusted tailor. Request the original hem. We will not return any altered merchandise.